CENPELCO's Implementation of Mass Disconnection in San Carlos, Pangasinan

In a recent development, the Central Pangasinan Electric Cooperative (CENPELCO) has announced its decision to initiate a mass disconnection activity in the city of San Carlos, Pangasinan, starting January 2024. This move is in line with the provisions outlined in the Magna Carta for Electricity Consumers, which mandates the disconnection of service for delinquent accounts if they remain unsettled after 48 hours from the receipt of a disconnection notice.

The Magna Carta for Electricity Consumers serves as a comprehensive guide to the rights and responsibilities of electricity consumers in the Philippines. Enacted to protect the interests of consumers and ensure fair practices within the electricity sector, the Magna Carta establishes guidelines for service providers like CENPELCO.

One of the key provisions of the Magna Carta empowers electricity providers to disconnect services for delinquent accounts after issuing a formal notice. The 48-hour grace period provided by the Magna Carta allows consumers ample time to settle their outstanding bills and avoid service interruption.

CENPELCO's decision to implement mass disconnection in San Carlos, Pangasinan, stems from the need to address the rising number of delinquent accounts. Unsettled bills not only pose financial challenges for the cooperative but also hinder its ability to provide reliable and efficient electricity services to the community.

By enforcing the Magna Carta's disconnection provision, CENPELCO aims to encourage timely payment of electricity bills, ensuring the sustainability of its operations and the uninterrupted delivery of services to consumers across the city.

While the mass disconnection activity may cause temporary inconvenience for affected consumers, it underscores the importance of adhering to payment deadlines and fulfilling financial obligations. CENPELCO encourages consumers to proactively address any outstanding bills to avoid service interruptions and potential reconnection fees.

CENPELCO's decision to implement mass disconnection in San Carlos, Pangasinan, aligns with the Magna Carta for Electricity Consumers, reflecting a commitment to fair and transparent practices in the electricity sector. As consumers, understanding and complying with the Magna Carta's provisions contribute to a more sustainable and reliable electricity supply for the entire community. It is advisable for consumers to stay informed about their rights and responsibilities, ensuring a harmonious relationship between electricity providers and the community they serve.